A Digital Solution for Tenant Engagement
Resident Involvement and Quality Assurance
The digital tools to improve your tenant engagement, community development, service users' feedback and your residents' satisfaction.
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OUR SERVICES
A Digital Toolkit Pack With Features To Improve Your Organisations Performance
Tenants Hub is a unique application developed to put tenants at the heart of everything you do.
Tenants Hub’s team has worked in housing for over 20 years. So, we know about the hard work in the office, the legal process, and its purpose. The tenant doesn’t always appreciate this, but here is a chance to change that: You can be more transparent on your daily business routines and let them know more about what your staff are doing. With this self-branded platform, your service users will increase your brand awareness and satisfaction rating.
We have a toolkit with features for estate inspections and quality assurance that supports this process and can inform tenants of your work regularly. And as we have built this tool, we can make the changes to suit your business processes.
We offer a white-label service securely located on AWS servers in the UK. You mitigate all internal security issues by having us host this service independently from your organisation's server.
Community Consultation
A corporate branded space where your tenants can meet to connect with the organisation. Rather than wait for the quarterly magazine, you can regularly update it
Fire Inspection
A priority for the UK government, this tool documents each inspection; it can highlight safety issues to tenants and inform the tenants of the completed inspection.
Estate Inspections
While your staff are completing an estate walkabout, this service allows you to send messages through the app or via email during or when completed
Staff Check-in
Staff can map where they have been during their walkabout. It works on the smartphone’s GPS, confirming that the user is within 10 metres of the location when checking in.
Staff Check-in
Staff can map where they have been during their walkabout. It works on the smartphone’s GPS, confirming that the user is within 10 metres of the location when checking in.
Quality Assurance
A selection of forms in the mobile app that allow staff or residents to complete quality assurance roles include Void Inspections; Settling in visits; Annual visits If we can have the number of rooms in the property, the platform can create bespoke forms for the property.
Customer Satisfaction
An automatic service that requests the service user to rate the services they have just received, options for a monthly report on your staff's service quality.
Tenants Hub
Our Toolkit Packed Into An
App
You and your tenants are able to use all the features listed above, on the go with our app.
Pricing Plans
Tenants Hub Options
We are the power behind a selection of business solutions that can deliver your companies objectives.
Get Involved Network
Tenant Relationship Management
Social Engagement Platform
Optional Plugins
Subdomain Hosted
Apps
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Tenants Hub
Tenant Relationship Management
Social Engagement Platform
Optional Plugins
Subdomain Hosted
Apps
Click on
to connect with us
Enterprise
Tenant Relationship Management
Social Engagement Platform
Optional Plugins
Subdomain Hosted
Apps
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to connect with us
Happy Customer
Clients Testimonials
The Tenants Hub team are great to work with, they have listened to what we wanted and built a system that delivers what we need.
Sharon Buchanan,
Rosehill Housing, Glasgow.
Throughout the project, Simon has been attentive, patient, solution-orientated, and focussed on helping deliver real solutions that work for us.
Michael Hill,
Business Development Manager
It’s a great platform, that has a useful tool for Estate Management. The team are great to work with and nothing is too much trouble, I would highly recommend.